General
By accepting a quotation or an estimate for Products and/or Services issued by The Company the customer shall be deemed to be in acceptance of these terms and conditions.
The "Company" means City PC Repairs "The buyer" means the person, firm or company ordering or buying goods from the Company.
No contract in respect of goods shall exist between the company and the buyer until the order had been accepted and paid for in full. Acceptance of delivery of the goods by the buyer shall constitute acceptance and the contract for the sale of goods shall be formed at that moment.
The Customer waives any right it might have to claim for any damages arising from the use or misuse of any products (hardware and software) or documentation and services supplied by The Company, and/or to rescind a Contract because of any misrepresentation by The Company (unless such misrepresentation was made fraudulently).
Price
Prices that are quoted to the buyer include packaging but do not include postage and VAT. Any additional work carried out shall be charged at the prevailing rate.
The Company reserves the right to amend quoted prices at any time.
Despatch and Payment
The prices quoted to the buyer will include the cost of delivery and VAT. Additional costs will be incurred if the buyer requests same day delivery by courier.
All goods must be paid for in advance of the delivery.
All goods are posted by Special delivery for next business day.
Any dates quoted by The Company for delivery of Products or the provision of Services whether verbally or otherwise are estimates only and whilst the Company will use all reasonable endeavours to meet such dates it cannot guarantee to do so if there are warehouses or courier delays or the items are out of stock.
Credit accounts are not offered.
The company will charge a maximum delivery charge of £10 for any number of items ordered within the UK.
- If we get payment before 3:00pm GMT, the merchandise will be shipped out at the same business day (Monday---Friday); otherwise the item will be shipped out the next business day.
- We will combine shipping costs if multiple items are bought from our list.
Processing time: Your item usually ships the same day if payment is received/cleared before 3:00PM GMT Time. If payment is received after 3:00PM GMT, the item will be shipped the next day. Our warehouse is closed on the weekends, so for any auctions won and paid for on the weekend, the order will be processed and shipped first thing Monday morning
All prices for Products or Services stated in any quote or estimate are in acceptance and are those current at the time of the Customer's enquiry and will be valid for 7 days.
The Company will not increase the price of any product after acceptance of the order.
The Company may terminate a Contract or suspend its obligations under a Contract forthwith by notice in writing to the Customer if the Customer defaults in making payment for any of the Products or Services supplied by The Company.
Where electronic fund transfers are involved the customer must allow 3 working days for the payments to reach The Company.
The Company reserves the right not to release any products or continue to provide any services until such payments are cleared and credited to The Company’s bank account.
The customer agrees to make all payments due under this contract.
The Company will endeavour to deliver Products by the date stated to the customer but failure to do so shall not constitute a breach of this contract.
Retention of Title
The company and the buyer agree that until the company has been paid in full for the goods, goods will not be despatched. The goods shall remain the property of the company until such time the goods are paid for in full.
All risks in respect of the goods shall be assumed by the buyer upon delivery of the same to him.
The company take no responsibility for the fitting of the screen by the buyer. If the buyer damages the screen whilst fitting, the responsibility is that of the buyer.
The Customer shall not be entitled to return any product or cancel any orders that The Company have accepted without The Company’s prior written agreement unless the product is faulty.
If the buyer orders the incorrect screen we will send out another screen the same day. The incorrect screen must be posted back to us. A 20 % restocking fee will apply and the postage costs are non refundable.
The buyer shall examine the goods immediately when they are delivered to him. The company reserves the right to reject claims in respect of damage in transit or non delivery of the goods, 28 days after the due date for delivery.
Late Delivery
While the company will make every endeavour to deliver the goods in accordance with the buyer’s requirements, the Company will not be liable for any consequences of late delivery however they have been caused.
Warranty
The goods are warranted for 90 days.
Defective Goods
The Company’s liability (both in contract and in tort) in respect of defects in goods shall be limited to the replacement of the faulty item(s), or the issue of a credit note in respect thereof, or the granting of a refund, which is at the company’s discretion. No refund will be given for the postage costs.
Such measures will only refer to the faulty item or their value and the company will not in any circumstances be under liability to the buyer in respect of indirect or consequential loss of damage, loss of profits sustained by the buyer PROVIDED, always that these conditions do not exclude or restrict the Company’s liability for death or personal injury from its negligence.
All returns authorisation must be first obtained from the Company either by email or letter. All returns to the Company must be marked with a valid returns number as supplied by the Company.
Goods returned must be in the original packaging and in a clean resalable condition, goods returned otherwise will be at our discretion, either be refused or an additional restocking fee charged to cover the additional costs involved. We will not be responsible for goods returned to us that are lost in transit. We reserve the right to vary this specification at any time.
Prices quoted are current prices. Prices of imported goods are subject to variances in exchange rates.
Export Control
We will not supply goods outside the UK covered by the Export of Goods (Control) Act 1987 (or any of the amendments) or the Export Administration Act 1979 (as amended) of the USA without obtaining all necessary licences and will not supply such goods within the UK to a purchaser knowing (or being given reasonable grounds to suspect that the purchaser intends to export such goods without obtaining the licenses first.
Force Majeure
The Company reserves any right to cancel, vary or suspend the operation of the contract of sale if events occur which are in the nature of Force Majeure including (without prejudice) fire, floods, storms, plant breakdown, strikes, lockouts, riots, hostilities, non-availability of materials or supplies or any other event outside of the control of the Company and the Company shall not be held liable for any breach of contract resulting from such an event.
Cancellation
The Company may withhold or cancel any deliveries under the contract of sale and recover all losses resulting from the buyer fails to make a payment on the due date.
The Company will guarantee the warranty covering any defects in products received by The Company under an agreement with the manufacturer or supplier of the relevant product.
The Company reserves the right to modify these terms and conditions in writing to the Customer at any time.
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